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Shipping & Return

Shipping:

All orders will be processed and shipped within 2 to 3 Business days except for special order items. Customers are offered to select a desired shipping method (USPS / UPS /  FedEx) at the checkout page.

* We ship USPS packages without "Signature Confirmation", and UPS with "Signature Required".  Please contact us if you need "Signature Confirmation" serve for your order. 

* Order Cut-off Time: 2:00PM (EST) Business days.

 

Loss or Damage /  Insurance:

All USPS shipments are not insured. We do not cover the cost of the loss or damage occurred during the shipping. If you need to insure your package, please contact us before placing an order.

* USPS Priority Mail includes $50 insurance and USPS Priority Mail Express includes $100 insurance. 
* UPS shipments are insured

 

Free Shipping:

We offer free shipping within the U.S. on orders over $99 except for special items. Ineligibility of free shipping will be indicated at the product description page. If the order total is more than $99 but contains item(s) ineligible for free shipping, the shipping cost will be calculated with the special items' weight and dimensions. The eligible items will be excluded from the shipping calculation. 

* For free shipping, We use USPS Priority or UPS/FedEx Ground depends on the items.
* For special item with free "Standard" shipping, we use USPS First-Class or UPS/FedEx Ground depends on the items.

 

International Shipping:

We ship internationally. Please contact us If your country is not listed below.

* Free Shipping Does not apply for international shipping.
** Your order may be subject to import taxes, customs duties and fees by the destination country.

 

All Returns:

All sales are final unless there is manufacture's defect or there was damage caused during shipment.  You have 14 DAYS upon receipt of your order to file a claim. No exchange will be accepted for all items except apparel related items. Only unworn items that don't fit can be returned for a different size or store credit. We will cover all shipping cost except the case of Exchange. Shipping cost for exchange will be paid by Customers.

 

How to claim a Return:

All returns must be confirmed by MeMe Antenna before you ship your order back to us. Please contact us via email webstore@memeantenna.com. We will send you an email with return instruction. Please include following information.

  • Order Number 
  • Full Name 
  • Address 
  • Phone Number 
  • E-mail Address 
  • The reason of return